Help
Install steps, first-run basics, backups, and how to reach us.
Install
iPhone
Coming to the App Store.
Android
Coming to Google Play.
Web version (available now)
iPhone
- Open Safari on your iPhone.
- Navigate to https://hitchbalance.app.
- Tap the Share button in the top-right corner.
- Select 'Add to Home Screen' and confirm.
Android
- Open Chrome on your Android device.
- Navigate to https://hitchbalance.app.
- Tap the three-dot menu in the top-right corner.
- Select 'Install app' and confirm.
Desktop
- Visit https://hitchbalance.app in your browser.
- Tap the 'Add to Home Screen' button.
- Choose a name and icon for the shortcut.
- Tap 'Add' to pin it to your home screen.
Getting started
The first time you open HitchBalance, a short wizard asks for three things: your schedule type, the first day of your cycle, and how your PTO works. Every number starts at zero and you enter your own.
To see what a filled-in sheet looks like, open Help → See an example in the app. It shows a fictional worker's schedule, PTO and pay set up end to end. It is read-only and separate from your own data.
Backups and your data
Back up from Settings whenever you like. The backup is a file you keep; save it or send it wherever you choose. We do not have a copy.
To delete everything, use Settings → Reset to blank, or delete the app. Step-by-step instructions are on Delete your data.
Contact
Include your phone model and the app version (Settings → About) so we can help faster.
Email support@hitchbalance.com or use the form on the Support page.
Pay and PTO figures in HitchBalance are estimates based on the rules and numbers you enter. Confirm against your pay stub or your employer's policy. HitchBalance does not provide tax, legal, financial or HR advice.